On September 19th a 58 year-old man died after waiting 19 hours in the emergency room. The event is, of course, tragic and hopefully lessons will be learned. The attached link gives a more detailed description of events, a time-lapse of his wait as well as the coroner's report.
I liked the quote from Dr. Arthur Kellermann from Emory University;
"My hunch is that it happens several times a week in hospitals around the country and it doesn't make the paper," he says. "And that's just completely and totally wrong."
When a clinic tells a patient that they can't be seen for 1-2 weeks what safe guards do you have in place to prevent a disaster? If a 58 year old male called your clinic with abdominal pain how long would he wait? Are they simply instructed to go to the emergency room? Told to call back if symptoms worsen? The lessons reach far beyond ER wait times. It would do all clinics some good to take a look at the effect of wait times on patients.